Articles with tag: «patient support program»

    Marketing in health care
  • 2022 № 4 Patient support program as a part of value-based healthcare implementation

    Patient support programs as a new institutional phenomenon take over part of the functions of the Institute of Healthcare in drug provision, diagnostics, clinicians and patients education, infrastructure support.
    Purpose: to evaluate the role of patient support programs (PPMS) by describing the mechanisms of their implementation.
    Materials and methods. On the basis of open sources of information and scientific literature data, the initiatives to launch PPP in Russia of medicines and medical devices were analyzed.
    Results. The most common programs are that combine financial and information mechanisms. The key principle of the development of the PPP is orientation to the patient’s pathway. Typical tools for the implementation of PPP include the following: hotline, SMS-informing, patronage service, online monitoring, patient training, insurance. The effectiveness of the PPP is assessed by four groups of indicators: patient adherence, quality of life and patient experience, clinical outcome indicators, cost savings.
    Conclusions. Health authorities and medical professionals should be aware of the possibilities of programs to achieve the goals of improving the quality and accessibility of medical care, and can also help to systematically assess the effectiveness of such programs from the perspective of public health.

    Authors: Zuenkova Yu. A. [4]

    Tags: esg1 patient adherence1 patient pathway1 patient support program1 quality of medical care20 value-based healthcare3

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